1. Who we are
STARLUNE is developed and operated by Starlun LLC. In this policy, “STARLUNE,” “we,” “us” and “our” refer to Starlun LLC and the STARLUNE services. Questions about this policy can be sent to privacy@starlune.app.
2. Information we collect
Depending on the features you choose to use, we may collect:
- Account information, such as your name, email address, authentication identifiers and profile settings.
- Content you provide, including tasks, notes, calendar details, goals, journal entries, conversations and files you choose to submit.
- Health, fitness and activity context that you enter or permit STARLUNE to access. Availability and permissions may vary by device and feature.
- Financial context that you enter or permit STARLUNE to access, such as budgets, transactions, recurring obligations or financial goals.
- Voice information, including audio and transcripts when you use Live Voice. The product will request applicable permissions before accessing the microphone.
- Device and usage information, such as device type, operating system, app version, approximate region, timestamps, diagnostics and interactions needed to operate, protect and improve the service.
- Support communications, including messages and materials you send when requesting help.
We do not collect information from a connected module or device feature unless you choose to use it and provide the relevant permission where permission is required.
3. How we use information
We use information to:
- Provide, personalize and maintain STARLUNE and Irie;
- Organize content across the modules you enable;
- Generate responses, plans, summaries and other requested AI-assisted output;
- Process voice interactions and return text or spoken responses;
- Authenticate accounts, enforce permissions and prevent abuse;
- Respond to support and privacy requests;
- Diagnose failures, measure reliability and improve product performance; and
- Comply with law and protect users, STARLUNE and others.
STARLUNE does not sell personal information. Finance, health and conversation data are not used for targeted advertising.
4. Irie, AI processing and memory
Irie is an AI system. When you ask Irie for help, relevant prompts, content and permitted context may be processed by service providers that help us operate AI and voice features. Those providers may process the information only under their terms with us and for the purposes needed to provide the service.
STARLUNE is designed to let you review and manage what Irie remembers. Memory and personalization controls may vary by plan and product version. Removing a memory affects future personalization but may not immediately remove the same information from backups or other content in which it remains independently stored.
5. Permissions and connected services
You control which STARLUNE modules, device permissions and supported services you connect. You can change device permissions through your device settings and disconnect supported services through STARLUNE when that control is available. Disabling access may limit the related feature.
Information received from third-party services is also subject to the privacy choices you make with those services. We do not promise support for a connection unless it is identified as available in the product.
6. When information may be disclosed
We may disclose information:
- To infrastructure, AI, voice, security, communications and support providers that process information for us;
- At your direction or with your consent;
- To comply with applicable law, legal process or lawful requests;
- To investigate abuse, fraud, security incidents or threats to rights and safety; or
- As part of a merger, financing, acquisition, reorganization or sale of assets, subject to appropriate notice and protections where required.
We do not disclose finance, health or conversation data to third parties for their targeted advertising.
7. Retention
We retain information for as long as reasonably necessary to provide the service, maintain legitimate business and security records, comply with legal obligations and resolve disputes. Retention varies by data type, account status and legal requirement. Deleted information may remain for a limited period in protected backups before those backups are overwritten.
8. Security
We use administrative, technical and organizational measures designed to protect personal information. Sensitive access is designed around authenticated, server-enforced controls. No service can guarantee that information will never be lost, misused or accessed without authorization, so we do not describe any system as completely secure.
9. Your choices and rights
Product controls are designed to let you review and update account information, manage connected modules and permissions, manage Irie’s memories and request account deletion. You may also contact us to request access, correction or deletion of personal information.
Depending on where you live, you may have additional privacy rights, such as the right to obtain a copy of certain information, object to or limit certain processing, or appeal a decision about a request. We may need to verify your identity before completing a request. Authorized agents may submit requests where local law permits.
10. Children
STARLUNE is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information in violation of this section, contact us so we can review and take appropriate action.
11. International use
STARLUNE is operated from the United States. If you use the service from another country, your information may be processed in the United States or other locations where our providers operate, subject to applicable law.
12. Changes to this policy
We may update this policy as STARLUNE develops. We will post the revised policy with a new effective date and provide additional notice when required by law or when a change materially affects your choices.
13. Contact us
For privacy questions or requests, email privacy@starlune.app. For general product support, email support@starlune.app.